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Accident Protection

Platinum Records is now supplying Accident Protection for all electronic audio products!

If you are unable to select Accident Protection on a specific product page, please reach out to us at 1-877-335-6255 or our contact page and we will manually apply it to your order.

Information on our Accident Protection Provider:

Consumer Priority Service is one of America’s premier sources of underwritten aftermarket service plans primarily focused on consumer electronics and appliances. Our 100% comprehensive protection plans are broken down into our basic categories.

Extended Warranty Plans:

Total Access

With CPS you can file a claim for repair or replacement 24 hours a day 7 days a week through CPS' consumer network at

In-Home Service

In-Home parts and labor protection plans provide service for your products at your home or your workplace. Contact CPS Toll Free at 1-800-905-0443 so that they may arrange for a convenient service time for you.

Express On-Site Upgrade

With CPS' Express On-Site Upgrade plan you can now upgrade any of their service plans to include door-to-door service. They’ll pickup your defective product from your home or workplace, repair or replace it, and return it to you.

Zero Deductible

Nearly all CPS plans are zero deductible. This means that ALL costs associated with Parts and Labor to repair your defective product are covered. Owning a CPS service plan means you’re FULLY COVERED.

Product Replacement Plan

Any product that plugs in or takes a battery qualifies for this program. If your product fails to operate properly under the terms of its written warranty, CPS will replace it, No Questions Asked!

No Lemon Guarantee

If CPS' authorized service center determines your product to be beyond economical repair or they have unsuccessfully attempted to repair your product three times, CPS will replace your product.

Peace of Mind

Owning a CPS service plan virtually guarantees that you will get years of use from your product through the duration of the plan.

*Certain products and services described on this web site are not available to all users due to insurance regulatory restrictions, the availability varies by global jurisdiction.